‘Depression lost me my job’

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From the BBC: Hayley Smith says her manager encouraged her to apply for other jobs when she told her she had depression.
The news about her illness spread across the office. “It was horrible – I felt really exposed,” she says. After a few anxious, unhappy months, she left.
Hayley is one of up to 300,000 people with mental health problems who leave their jobs each year, a report says.
The report by mental health experts also says poor mental health costs the UK economy up to £99bn each year.
Paul Farmer, co-author of the Thriving At Work report, said mental health was a taboo subject in many workplaces.

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Mastering Emotional Intelligence with the Thrive Programme

Emotional Intelligence Can Improve Your Productivity

“Effective Emotional Intelligence (EI) skills drive deeper engagement across the enterprise, including both employee and customer engagement, leading to greater commercial success,” Accessing the Triple Bottom Line through Emotional Intelligence.

“With 70 per cent of customer interactions grounded in emotional factors, it’s imperative that frontline staff are measured and developed in areas of EI allowing them to exceed customer expectations and boost company sales”.

“The ability to connect emotionally with customers is the key to enhanced performance and engaged employees on the frontline”

Most businesses tend to think of intelligence (IQ) as knowledge or cognitive ability, the more intelligent the work force, particularly in leaders, the better the business will perform. However, this is not the case. There is another kind of intelligence, as important or even more important than IQ, actively operating and impacting on businesses.

Emotional intelligence (EI) is an ability to be aware, to feel and to respond to emotions, both within oneself and in relation to others. This is a phenomenal quality which can be learnt. Emotional intelligence of the management and the staff has been proven to greatly increase productivity.

There can exist a big gap between how a business perceives the quality of its customer care and the actual experience of how the customer experiences it.

“Organisations that are socially and emotionally intelligent focused on relationships internally and externally will be the market leaders.”

The new currency of effective leaders is their emotional fitness.

In terms of leadership, Emotional Intelligence is associated with the ability to handle complex relationships, manage stress and to make better decisions, Rode et al, 2017 observed. EI is particularly important for individuals as they ascend the managerial ranks when these more advanced skills are required.

Leaders and managers are expected to have good leadership skills. Yet, we have all encountered leaders who don’t have these skills, who lack emotional intelligence.

It is never too late to acquire EI. It can be learnt in a relatively short space of time, be it one to one or in small group sessions. It is not only large companies that are now focusing on corporate wellbeing; SMEs also are now reaping the rewards of an emotionally intelligent workforce.

Come and find out more at Mastering Emotional Intelligence @EdinChamber  8th November 2017

Andrew Farquharson:

Thrive Programme Consultant and Trainer:

Thrive in Scotland

andrew@thriveinscotland.co.uk

@thrivescotland

Depression and anxiety-related illnesses in NHS staff

The Edinburgh Evening News reported the following story about depression and anxiety amongst NHS Lothian staff.

STRESSED OUT workers at NHS Lothian missed more than 17,000 days due to depression and anxiety-related illnesses last year as absences rose by almost a quarter to record levels, according to new figures.

Nursing and midwifery staff accounted for more than half the time lost, missing more than 223,000 hours.

The figures have prompted calls for an in-house counselling service to be “extended” to meet growing demand.

The findings, made available through freedom of information legislation, found under-pressure staff missed more than 400,000 hours – the equivalent of 47 years – of work in the period between 2016 and 2017; a 24 per cent rise on the previous 12 months.

It means stress and anxiety-related illnesses are now the largest cause of staff absences at the health board, accounting for more than one per cent of all days missed over the last year.

The Thrive Programme is a quick and very effective way of dealing with anxiety and stress related issues. Contact us now to find out how you can take control on your stress and anxiety.

Mindfulness: Wishy-washy?

Many schools and other educational institutions have invested enthusiastically in mindfulness and mindset programmes but are not entirely sure how to work with them or even if there will be any benefit at all from such programmes.

From his article in TES: Willem Kuyken, a leading advocate of mindfulness, aware that there are many teachers having doubts about its practice particularly because, unlike in Health Authorities where there has been research into its benefits, particularly in the field of Mental health, there has been little or nor researched in its efficacy in education. Kuyken also knows that some teacher have an outright hostility to its adoption in schools. Despite his belief that mindfulness has its place he agrees that teachers are right to be sceptical.

“There’s a lot of enthusiasm [about] mindfulness and we think that the enthusiasm may be ahead of the research,” says Kuyken, professor of clinical psychology at the University of Oxford and director of the Oxford Mindfulness Centre. He goes on to say “I completely see why people might say it’s wishy-washy, which is why we’re working to ensure there is good research answering important questions about whether it works, how it works and how it can be best implemented in school systems”

It would seem apparent that Kuyken has not come across Bounce, The Thrive Programme in Education. Bounce is a skills based and practical programme that teaches people the skills needed to be the very best versions of themselves. People develop a real understanding of how they tick, they become more aware of their unhelpful attitudes, thinking style and limiting beliefs and most importantly they learn how to think positively about themselves and hence improve their sense of self worth.

Bounce, not only allows pupils and their teachers to get a clear understanding of how they tick but also it will pinpoint aspects where positive changes can be made. More importantly children will learn how to make those positive changes simply and easily. The outcome of these changes will be that people will feel better about themselves, they will worry less about what people think of them and they will feel more in control of their emotions.

Bounce Thrive in Education is a complete programme with a beginning, middle and successful end. Bounce provides an outstanding opportunity for personal growth. All the component parts of Bounce are evidence based.

To find out more about Bounce, The Thrive Programme in Education contact us now.

TES Article